Privacy Policy
DlearyDelivers (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (dlearydelivers.com) or otherwise interact with our services. We operate in a privacy-first manner and adhere strictly to the requirements of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
1. Commitment to Privacy and Data Protection
We respect your right to privacy and recognize the importance of safeguarding personal data you entrust to us. This Privacy Policy demonstrates our firm commitment to privacy by establishing clear terms under which personal data is processed, ensuring transparent communication, and upholding data subject rights.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all data we collect through dlearydelivers.com, including interactions via our website, customer communications, and any associated services or applications offered. For the purpose of GDPR and other data protection laws, DlearyDelivers is the data controller of your personal data.
You can contact us regarding this policy or your personal data at: [email protected].
3. Categories of Data Processed
We process the following categories of data, depending on your interaction with our site or services:
a. Usage Data
Information about your interaction with our website, such as your IP address, browser type, language preferences, referring URLs, visited pages, session duration, and general usage patterns.
b. Account Data
Personal information provided during registration or purchase, including name, billing/shipping address, email address, and phone number.
c. Profile Data
Information related to your customer preferences, historical purchases, frequency of orders, and shopping behavior.
d. Communication Data
Records of your communications with us, including support requests, inquiries, call and chat transcripts, and correspondence history.
e. Technical Data
Data on devices used to access dlearydelivers.com, including device type, operating system, screen resolution, browser software, and system configuration.
f. Transaction Data
Details relating to payments and deliveries, including payment card numbers (processed via secured third-party processors), order histories, and delivery status.
g. Preference Data
Marketing consent choices, preferred product categories, response to campaigns, and newsletter subscriptions.
4. Legal Bases for Processing
We process your personal data under the following lawful bases:
– Consent: When you voluntarily provide personal information for specific purposes (e.g., marketing communications).
– Contract: To fulfill contractual obligations such as processing payments or delivering products.
– Legitimate Interests: For behavior analytics, service improvements, and fraud prevention, provided such interests are balanced with your rights.
– Legal Obligations: Where processing is necessary for compliance with applicable laws, such as tax or consumer protection regulations.
5. Your Rights
Subject to applicable laws, you have the following rights regarding your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may correct inaccurate or incomplete information.
– Right to Erasure: You may request that we delete your data, subject to lawful limitations.
– Right to Restriction: You can request temporary suspension of data processing in certain circumstances.
– Right to Data Portability: You may obtain your data in a structured, commonly used, machine-readable format.
– Right to Object: You may object to certain processing, including personalized marketing.
To exercise your rights, please contact us at: [email protected]. We endeavor to respond to all requests within applicable legal timeframes.
6. Security Measures
We implement robust technical and organizational measures to ensure your personal data is protected:
– Data encryption at rest and in transit using industry-standard protocols
– Secure access controls to limit internal access to data
– Regular backups and disaster recovery procedures
– Staff training on privacy and data handling practices
– Monitoring for unauthorized access and security incidents
7. International Transfers
In some cases, your data may be transferred to jurisdictions outside of your residence, including to the United States. We ensure such transfers meet legal standards by implementing safeguards such as:
– Standard Contractual Clauses (approved by the EU Commission)
– Binding corporate rules by recipient entities where applicable
– Other measures consistent with GDPR and relevant legislation
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations, as follows:
– Account Data: Stored for the duration of your user account and up to six years thereafter for legal or tax compliance.
– Transaction Data: Retained for seven years for financial reconciliation and regulatory purposes.
– Communication Data: Maintained for two years to manage customer service records.
– Usage and Technical Data: Anonymized after 12 months for analytics purposes.
– Preference Data: Retained as long as marketing consent remains valid, or until withdrawn.
9. Cookie Policy
Our website uses cookies to enhance user experience and functionality. These cookies fall into the following categories:
– Essential Cookies: Required for site functionality, such as maintaining session state and fraud prevention.
– Functional Cookies: Store your preferences and settings to improve usability.
– Analytics Cookies: Help us understand how users engage with dlearydelivers.com and to improve our services.
– Performance Cookies: Monitor server performance and load times during your use of our platform.
10. Cookie Management and GDPR/CCPA Compliance
By using dlearydelivers.com, you can manage cookie preferences via our cookie banner or browser settings. Opt-in and opt-out mechanisms comply with GDPR requirements, including the ability to withdraw or modify consent at any time.
Under the CCPA, California residents may request:
– Disclosure of which categories of personal data have been collected and shared.
– Opt-out of the sale of personal data, although DlearyDelivers does not sell personal data in the conventional sense.
– Request deletion of their data, subject to legal exceptions.
To manage cookie settings or submit requests, please contact us at: [email protected].
11. Special Protections for Children
Our services are intended for individuals over the age of 13. We do not knowingly collect personal data from children under 13. If it comes to our attention that we have inadvertently received data from a child, we will promptly delete such information. Parents or guardians who believe we have collected data from a minor may contact us to request its removal.
12. Policy Updates and User Notifications
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business operations. While we may notify users of material changes via email or notices on dlearydelivers.com, we encourage periodic review of this page for the most current information.
13. Contact
If you have any questions about this Privacy Policy, your personal data, or your data rights, please contact us:
Email: [email protected]
Ensuring your privacy and maintaining your trust is central to our business. We adhere to the principles and guidelines of GDPR, CCPA, and all applicable privacy regulations. Please reach out with any concerns or requests, and we will be glad to assist you.